Technical Troubleshooting

I help businesses in Brighton and across the UK diagnose and fix issues with their WordPress websites. From 500 server errors and white screens to broken forms, database problems, and issues caused by theme or plugin updates, I can identify the root cause and get your site working properly again.

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Expert Help When Your Website Is Not Working Properly

When something goes wrong with your website, it can be incredibly stressful. Visitors cannot reach your pages, enquiries stop coming through, and revenue is potentially being lost by the hour. Worse still, the cause of the problem is often unclear, and the error messages displayed are rarely helpful to anyone without a technical background.

I have spent more than 20 years building, managing, and troubleshooting issues with websites, and I have seen (and fixed) almost all the common problems that arise with WordPress. Whether your site has suddenly stopped working after a core or theme update, displays a cryptic error message, or is simply behaving in unexpected ways, I can help you get things back on track.

For assistance with troubleshooting website issues and bug fixes, simply send me a message using my quick contact form.

Website Support From £50 Per Hour

If you are stuck with a WordPress issue and need support, I am happy to help. In addition to ad-hoc assistance, I also provide support plans from £100 per month.

Contact Me

Resolving Technical Issues With Your WordPress Website

WordPress powers a significant proportion of the websites on the internet, and it is the content management system I know inside out. Over the years, I have resolved countless issues on WordPress sites of all shapes and sizes, from simple brochure sites to large WooCommerce stores and complex custom builds.

Common issues I can help diagnose and fix include:

500 internal server errors – often caused by plugin conflicts, corrupt .htaccess files, or PHP memory limits.
The dreaded white screen of death – where your site loads to a blank page with no error message.
Problems following theme or plugin updates – including compatibility issues, broken layouts, and lost functionality.
Website forms not working or failing to deliver – whether the issue is with Contact Form 7, Gravity Forms, WPForms, or another plugin.
Database errors – including “error establishing a database connection” messages and corrupt database tables.
Broken redirects and redirect loops – which can prevent pages from loading and damage your SEO.
404 errors on pages that should be working – often caused by permalink issues or botched migrations.
Slow page load times and performance issues – including high server response times and Core Web Vitals failures.
Mixed content warnings and SSL issues – where your site is not loading securely.
Hacked or malware-infected sites – including cleanup, security hardening, and restoration from backups.
Admin login problems – where you have been locked out of the WordPress dashboard.
Image upload errors and media library issues.

If the issue you are experiencing is not on the list above, please get in touch and let me know what is happening. The chances are I have come across it before.

It was a pleasure working with James and I would have no hesitation in recommending his services. He helped me with various aspects of setting up a shop page for my website, as well as advising on other WordPress related issues.

Mike Bannister

RunBrighton.com

What My Clients Say

      EXCELLENT  
   Based on 14 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Lauren Radford 
 
 
 
 Trustindex verifies that the original source of the review is Google. James carried out a full SEO audit of our website, and I was extremely pleased with the report he produced. It was thorough, insightful and clearly presented, highlighting key areas for improvement and helping us make some important decisions about the future of our website. I would highly recommend James to any business looking for expert, practical SEO advice.
  
 
      Posted on Google  
   
   Jovida Jakutiene 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have been extremely pleased with the work James Hubbard Consulting has done for our business. Over time, we’ve seen a noticeable increase in patients finding us online, which has highlighted the strength of the SEO and organic search presence James has built for us.

Professional, knowledgeable, and very easy to work with. We really appreciate the ongoing support and would highly recommend.
  
 
      Posted on Google  
   
   Mike Bannister 
 
 
 
 Trustindex verifies that the original source of the review is Google. It was a pleasure working with James and I would have no hesitation in recommending his services. He helped me with various aspects of setting up a shop page for my website, as well as advising on other Wordpress related issues.
  
 
      Posted on Google  
   
   Flor McCarthy 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have worked with James for many years in our business and have always found him an outstanding professional and SEO expert who really knows what he is doing in an area where most do not.  James is also always a pleasure to deal with.  I would highly recommend him to anyone.
  
 
      Posted on Google  
   
   Rupert Jefferson 
 
 
 
 Trustindex verifies that the original source of the review is Google. We've been working with James for several years, and his regular audits of our website have helped us maintain strong visibility for many of the brands that we stock. We recommend him for anyone requiring assistance with web development or technical SEO issues.
  
 
      Posted on Google  
   
   Mya Pearce 
 
 
 
 Trustindex verifies that the original source of the review is Google. James recently carried out a detailed technical SEO audit of our new site. We're currently implementing his recommendations and already seeing a positive uplift in our organic traffic. We would definitely recommend him and very grateful for his expertise!
  
 
      Posted on Google  
   
   John Kramer 
 
 
 
 Trustindex verifies that the original source of the review is Google. One of the most talented SEOs I’ve worked with. James’ audits are so insightful, well-written and informative.
  
 
      Posted on Google  
   
   Jonathon Monk 
 
 
 
 Trustindex verifies that the original source of the review is Google. I've been lucky enough to have James do two SEO Audits for me. He is a true leader in his field, and his insights have been extremely valuable. An extremely talented SEO, someone who will ensure your website is aligned for success.
  
 
      Posted on Google  
   
   James Wyatt 
 
 
 
 Trustindex verifies that the original source of the review is Google. James is attentive to detail, prompt on delivery and a pleasure to work with. His auditing work and insight into SEO provides clear action and advice on how to better position a wesbite and rank organically for traffic that converts. Highly recommended.
  
 
      Posted on Google  
   
   David Borgogni 
 
 
 
 Trustindex verifies that the original source of the review is Google. James is a reliable and very experienced SEO specialist. Our agency has worked with him on a number of client technical SEO audits and has so far always over delivered. Can't recommend him highly enough.
  
 
  
  
 
     Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

James Hubbard - Freelance SEO consultant in Brighton

Contact Me – James Hubbard

Send me an email: info@jameshubbardconsulting.co.uk

Call or text: 07850 920369

Why Work With Me?

I’m a highly experienced SEO consultant and WordPress developer based in Brighton. I have helped many clients build, fix, and maintain their websites over the years.

Working with me, you can expect:

Technical Expertise

Fixing WordPress issues, troubleshooting bugs, and managing hosting issues are second nature to me.

Minimal jargon

I explain issues in plain English and always give you clear guidance on the best way forward.

Responsive service

If you have an urgent issue, I will try to fix it for you as soon as possible.

Frequently Asked Questions

Some of the common questions I am asked about this service.

Can you fix issues on a WordPress site that you did not build?

Yes. Most of the troubleshooting work I do is on WordPress sites that were originally built by someone else. I will start by reviewing the site and its hosting environment to identify what has gone wrong, then agree on a sensible plan to fix it.

What if you cannot fix the issue?

If an issue falls outside my area of expertise, I will be upfront about it and, where possible, recommend a trusted specialist who can help. I will not charge you for time spent on work I cannot complete.

Do you work on sites built in platforms other than WordPress?

WordPress is my specialism, but I also have experience troubleshooting issues on Shopify, Drupal, and other content management systems. If you are on a different platform, please get in touch and I will let you know if I can help.

Will you need admin access to my site?

Yes. To diagnose and fix issues effectively, I will usually need administrator access to your WordPress dashboard, your hosting logins and SFTP details.

Do you offer a guarantee that the issue will stay fixed?

Once an issue has been resolved, I will explain what caused it and what can be done to prevent it from happening again. However, websites are complex, and new issues can always arise, particularly if updates are applied without proper testing. My monthly WordPress support and maintenance service is the best way to minimise the risk of future problems.

Are you available to meet in person?

Yes. If you are based in Brighton or Hove, I am happy to meet you for a coffee or visit your workplace. For clients further afield, we can discuss the issues via phone or a video call.